Delivery & Returns
We use Royal Mail 1st Class Signed for delivery and advise to leave 2-3 working days for UK delivery. Orders will immediately be fulfilled once accepted and posted out the same working day if received before 4pm, otherwise they will be despatched the following working day. If any items you have ordered are out of stock, you will be contacted as soon as possible by phone or email.
UK Standard Delivery - Upto £10 is £1.95 / Over £10 is £4.95.
If you wish to return any item, please send it back to us within 28 days of receipt for a full refund or exchange. Items must be sent with a completed returns slip enclosed. Returned items must be unused and in their original condition and packaging with all labels still attached. Parcels are returned at your own cost. We recommend you obtain proof of postage as we are not responsible for your parcel until it has been received by ourselves. Any items lost in transit will not be treated as returned. A postage fee will be charged for any exchanges needing shipping. Where applicable, refunds will be processed upon receipt of satisfactorally returned goods and will be refunded onto the payment method to make the purchase. Once issued, the refund should appear within 5-7 working days.
Our Return Address:
28 Coed Y Brenin